Marcela Rueda serves as a Customer Service Representative at Bolton Insurance, where she supports clients through policy updates, renewals, billing follow-ups, and account documentation. Her strong organizational skills and attention to detail help ensure client accounts remain accurate, organized, and up to date while providing a smooth and dependable service experience.
Marcela has been part of the insurance industry since 2023 and enjoys working in a fast-paced, team-oriented environment where she can assist both clients and coworkers. She takes pride in providing clear communication and responsive support so clients feel informed and confident throughout the insurance process.
Before joining the insurance industry, Marcela worked as a recruiter, where she developed strong communication, follow-up, and relationship-building skills that continue to benefit her in her current role.
Outside of work, Marcela enjoys yoga, reading, cooking, and spending time with family and friends. She values connection, creativity, and personal growth, and brings a thoughtful and positive approach to every interaction.
